aB
adriaan B

1 reviews | Active since Sept 2015

08 Oct 2024, 09:17

Call centre agents pathetic, untrained and unschooled

Really multichoice cant u employ ppl that can do the work??? 6 phone calls to get holiday home switched on because your app doesnt work, but every agent seems less trained or less IQ than the previous.??

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Oct 2024, 09:36
Official
Hi Adriaan, 

Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible. 

Kind regards, 
DStv: Hello Peter Team