DS
Deeaalon S
1 reviews | Active since Aug 2020
25 Jan 2024, 13:20
call centre agents answer but have their headsets on mute so they dont have to deal with queries
Phoned the call centre so many times just to have agents who answer the calls but have their headsets on mute so there time is running but they not speaking to anyone. ive wasted so much airtime and time doing this. i will no longer support dstv. please get someone to call me and cancel everything.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
25 Jan 2024, 14:15Hi Deeaalon,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply25 Jan 2024, 14:15
Official
Hi Deeaalon,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Kind regards
DStv: Hello Peter Team
DS
Deeaalon S's updateReviewer Update
30 Jan 2024, 07:03Your have not attended to **** you cakes. After chatting to your call centre agent to change things you guys still try to debit me the same amount for the same product that im not receiving. Yet i have no disney plus avail any longer yet im still been charged for it. Bunch of useless idiots.
DS
Deeaalon S's update30 Jan 2024, 07:03
Reviewer Update
Your have not attended to **** you cakes. After chatting to your call centre agent to change things you guys still try to debit me the same amount for the same product that im not receiving. Yet i have no disney plus avail any longer yet im still been charged for it. Bunch of useless idiots.