Call Center bad service

<p>We ake the call center deactivate our service at our holiday house when we left on the 30/12/2016 but it was not done they keep on bliing me intil the 18/01/2017 now I need to pay R470 for some thing I have not use !!! I always used to call them and no problem now I was told after I call the call centre I still need to go to a Multi Choice branch to comfirm that it was deactivate !!! for real ???</p>