NM
Nthabiseng M

1 reviews | Active since Sept 2016

16 Feb 2024, 13:46

Call center agent swore at me

Constantly being called from DSTV salespeople. The always change the extension that they call from. TODAY WAS THE ULTIMATE WORSE! A sales lady called and I asked her to take me off the calling list and she literally started swearing at me in her home language which I don't understand! She then told me that she never spoke to me before and dropped the phone. I would never recommend DSTV to ANYONE and am personally glad I cancelled the service myself many years ago.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Feb 2024, 13:49
Official
Hi Nthabiseng,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team