MR
Maxene R
1 reviews | Active since Aug 2014
31 Jan 2016, 17:30
Call center
Technical problem with Box office since Friday 29 January numerous call to the call center but to avail what pathetic service from Dstv .I had logged 3 calls Friday and Sat . I am under the impression that customer service is not a priority and the customer need do not come first .i am sure that Dstv will loose many more customer due to incompetence from the call center . this will be the last month I pay a premium I will switch to Netflix or to showmax I am show I will receive better service .
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Replies (1)
DStv (MultiChoice)'s replyOfficial
12 Feb 2016, 17:11Hello MATTHEW8,
We are sorry to hear of your unpleasant experience and of the level of service you experienced in this regard.
Thank you for taking our call today. We sincerely apologise for the delayed response and for the inconvenience caused. We are glad to hear that your enquiry was resolved.
Should you require any further assistance, please feel free to make use of our touch points below to contact us:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
We are sorry to hear of your unpleasant experience and of the level of service you experienced in this regard.
Thank you for taking our call today. We sincerely apologise for the delayed response and for the inconvenience caused. We are glad to hear that your enquiry was resolved.
Should you require any further assistance, please feel free to make use of our touch points below to contact us:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
DStv (MultiChoice)'s reply12 Feb 2016, 17:11
Official
Hello MATTHEW8,
We are sorry to hear of your unpleasant experience and of the level of service you experienced in this regard.
Thank you for taking our call today. We sincerely apologise for the delayed response and for the inconvenience caused. We are glad to hear that your enquiry was resolved.
Should you require any further assistance, please feel free to make use of our touch points below to contact us:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
We are sorry to hear of your unpleasant experience and of the level of service you experienced in this regard.
Thank you for taking our call today. We sincerely apologise for the delayed response and for the inconvenience caused. We are glad to hear that your enquiry was resolved.
Should you require any further assistance, please feel free to make use of our touch points below to contact us:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna