Bye Dstv

Well yet another subscriber has left. All started with my stream contract coming to an end so opted on the app to take a premium as I was on compact plus at R699 for 12 months. Clicked and now it says R799. So decided to use their live chat to help resolve the issue. Utter waste of time, cant and dont want to help seems to me. Tried email, dont answer email anymore. Tried WhatsApp and was told I already have a premium and I explained yes I do as I clicked the upgrade on the app but clearly was all just a bit of false advertising. I showed screenshot where it clearly shows my package as R699.

It's not the R100 difference it's the principle of the whole debacle. Tried for nearly a week and so now I will just look to other streaming services.