Business Billing Explanation

<p>Hi All<br /><br />Have sent 3 emails since Monday to your Commstatements departing requesting an explanation of why we are still being debited so much after paying our annual fees in advance and have received no response except for the Case Number Auto Respond.<br /><br />Please could somebody have the courtesy of responding<br /><br /></p> <p>Dear Valued Customer<br /> <br /> CASE NUMBER: ********** </p> <p>Thank you for contacting the DStv Billing and Collections Team.</p> <p>Please do not reply to this automatic response.</p> <p>Your query will be attended to by one of our representitive and you will be notified once complete. Kindly note that our turn- around time for all queries is 24 hrs.<br /> </p>