SS
Sizwe S
1 reviews | Active since Oct 2015
03 Oct 2015, 17:48
Bundesliga & Serie A
Been with Multichoice for years and Supersport is what kept me with them but lately i've noticed that Bundesliga & Series A games are no longer aired, initially I thought these 2 giant league's start dates were delayed or something but i've realised that is not the case. I don't remember any notification regarding these league's not being aired but I would like to find out WHY am I paying increased rates for my Premium account (incl all HD channels) when the content is poor, am not getting VALUE for my money. Even on Catch-up there's nothing.Urgent response will be highly appreciated.
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DStv (MultiChoice)'s replyOfficial
15 Oct 2015, 13:18Hello phills02,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
We have escalated your complain to our Supersport programming department for information feedback will be provided. Currently we are experiencing high contact volumes. However should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below for urgent assistance.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
We have escalated your complain to our Supersport programming department for information feedback will be provided. Currently we are experiencing high contact volumes. However should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below for urgent assistance.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
DStv (MultiChoice)'s reply15 Oct 2015, 13:18
Official
Hello phills02,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
We have escalated your complain to our Supersport programming department for information feedback will be provided. Currently we are experiencing high contact volumes. However should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below for urgent assistance.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
We have escalated your complain to our Supersport programming department for information feedback will be provided. Currently we are experiencing high contact volumes. However should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below for urgent assistance.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta