SM
Sibusiso M

1 reviews | Active since Dec 2012

26 Feb 2020, 09:31

Bunch of useless ******

On the 20 Feb 2020 I wrote a complain on this platform regarding my Mothers DSTV account. This is after the call centre failed to assist me. A **** by the name of Ntando called me and made all sorts of promises , (1 of the lies was that he will call me back after 2 days of which he didn't) . Fast Forward a week later the issue still persist. I no linger have energy of fighting with this company.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Feb 2020, 11:46
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
SM
Sibusiso M's update26 Feb 2020, 12:37
Reviewer Update
Ntando you promised me a call in two days, if you were proactive enough you would have called and gave me your direct email address/number incase we got disconnected again. I don't find joy in logging these complains.
SM
Sibusiso M's update12 Mar 2020, 11:59
Reviewer Update
Hi Ntando

How long will it take to get this issue resolved?

We are already on month two.