Bunch of *****

On the 26th of November 2020 I called the multichoice call center spoke to 3 consultants who all verified and said the same thing that there is no account linked to my wife's ID number and they activated compact with pvr features at R499 I asked how much is the pro rata was informed that there is prorata to pay and payment will be payable on the 26 Dec. Yesterday our services got disconnected I spent R250 on airtime being taken from pillar to post and not getting any joy through the call center, one consultant insulted me by calling me and my wife ********** and accused us of reconnecting via online channel, I asked to speak to his manager he then hung up the phone, called again I requested to speak to a manager was told they not available, I called again and was promised a call back from a manager vuyiseka but to no surprise it never happened i then called in and spoke to a manager by the name of princess who promised to call me back however she hasn't called back even now she has not called I find this kind of service pathetic and disgusting the way we are treated is appalling ***