AW
Andree W
1 reviews | Active since Jan 2023
07 Jan 2023, 17:38
Bunch of ******
So Multi choice thinks it's good business practice to take a customers money then cancel the subscription, isn't that theft, and get told by a whattsap agent that I must pay again including a reconnect fee. You are worse than any government department. You set the standard for incompetence.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
07 Jan 2023, 18:01Hi Andree Wiseman,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply07 Jan 2023, 18:01
Official
Hi Andree Wiseman,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
AW
Andree W's updateReviewer Update
07 Jan 2023, 22:26Thank you for your response, my account was debited on 05/01/2023. If the latest deduction is not reflecting on your side that is not my problem. You are debiting my account, why should I provide you with a POP. If I was doing an EFT I understand. Your accounting system is archaic get with the times.
AW
Andree W's update07 Jan 2023, 22:26
Reviewer Update
Thank you for your response, my account was debited on 05/01/2023. If the latest deduction is not reflecting on your side that is not my problem. You are debiting my account, why should I provide you with a POP. If I was doing an EFT I understand. Your accounting system is archaic get with the times.