Hellopeter
Share Your Experience
BB
Blessing B

1 reviews | Active since Sept 2017

31 Jul 2018, 11:21

Bull**** service

Bull**** service from the call centre and their so called accredited installers ??? Can someone just give an update how dstv run their business , is there a department that doesn't have a contact number , the agents are *********** and so is the team leader Vuyokazi Mapasa is as useless as her Agents what's even worse I spent 50 minutes on de line and guess what the query was not even resolved .

I work with customer service as well my clients would be so disappointed if I offer them this disgusting service as dstv .

Once dstv have ur money then ur no longer important to them

This is sooooo condescending nxa!!!!

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Aug 2018, 09:01
Official

Dear Blessing Brook

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

BB
Blessing B's update02 Aug 2018, 16:05
Reviewer Update
The sad part is dat you did absolutely nothing to resolve my query I had to go up en down and got treated like **** for my money , ooh by the way I know that I'm not de 1st client to be treated like this and having my services active doesn't make me feel better at all because I made flipping sure that this mess dat ur employees and installers failed to resolve. Hopefully Net*****gets you on your knees and you loose more clients , your apology doesn't make me feel better at dis point because you did absolutely nothing oooh konje your departments don't have telephone lines neh so carry-on and conduct your business like that and watch your clients go . Just find out for me why Ms Mapasa didn't call me back as promised ? You see that's dstv best service neh. This kind of behavior is condescending , but then again I'm black right!