1 reviews | Active since Feb 2020
Bull**** **** of Dstv Multichoice
What bull**** services are Dstv Multichoice giving to their customers. Firstly I'm on the Access package paying R210 per month, payment done on 26 May 2020. Few days later account was suspended and a sms was send to pay R613. A day after that sms a sms was send again to pay four hundred and something again.... What is this a **** or what??? I phoned in to inquire about this **** and 12 consultants I spoke to either put me on hold and after a few minutes hang up without telling me anything or my services being reconnected. This is indicating that Dstv Multichoice is bull****ting its customers and customers are just paying as they can't afford to be suspended.... Ever since the lockdown started Dstv Multichoice started to bull**** its clients with sms of different amounts to be paid and suspending customers accounts. You know what they even upgrade customers packages without any request or permission, like in my case and when asked who requested it they can't tell me or provide proof as to that matter.... Who is Dstv Multichoice bull****ting??? Does Lockdown mean money making to Dstv Multichoice or is it a **** they busy with or what??? Must I take this up with the minister that deals with businesses like Dstv Multichoice to have them investigated.... This is bull****!!!
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
How conveniently now for Dstv Multichoice to know all details as to which account and account holder was referred to whereby I have not mentioned any details in this review.... No account holders information or references was submitted with this review, how you got your information just shows me that you are well aware of the problem with this matter as per all the calls which was made to your call centre. This indicates that you have done your investigation to all calls that was received by your team on a very certain account.... Dstv Multichoice did its investigation without any information base on only their most very frequent account inquiries.... Shockingly how fast they could tracked down to the information as to which account was refer to in this regard... This does not solve anything, why is it that a whole lot of messages with different amounts are being send as to what is due, three days in row, one day after each other.(proof I have of all this messages) Is this how Dstv Multichoice is bull****ting its customers??? Who requested upgrades on this account and when??? Where is the recording of the call with regards to this request??? Bull****ting is what Dstv Multichoice do to its customers and how many just left it at that, but not in this matter.... I'm not leaving it there unsolve and just letting it go, ombudsman is my next steps... It's principals that counts now!!! I want to open the eyes of Dstv Multichoice customers who have suffered from the same problems... Its quite sad for a company as Dstv Multichoice and its bad, pathetic and unreliable services.
How conveniently now for Dstv Multichoice to know all details as to which account and account holder was referred to whereby I have not mentioned any details in this review.... No account holders information or references was submitted with this review, how you got your information just shows me that you are well aware of the problem with this matter as per all the calls which was made to your call centre. This indicates that you have done your investigation to all calls that was received by your team on a very certain account.... Dstv Multichoice did its investigation without any information base on only their most very frequent account inquiries.... Shockingly how fast they could tracked down to the information as to which account was refer to in this regard... This does not solve anything, why is it that a whole lot of messages with different amounts are being send as to what is due, three days in row, one day after each other.(proof I have of all this messages) Is this how Dstv Multichoice is bull****ting its customers??? Who requested upgrades on this account and when??? Where is the recording of the call with regards to this request??? Bull****ting is what Dstv Multichoice do to its customers and how many just left it at that, but not in this matter.... I'm not leaving it there unsolve and just letting it go, ombudsman is my next steps... It's principals that counts now!!! I want to open the eyes of Dstv Multichoice customers who have suffered from the same problems... Its quite sad for a company as Dstv Multichoice and its bad, pathetic and unreliable services.