1 reviews | Active since Jan 2020
BULL**** DSTV !!!!!!!
I actually can't even give a star rating becuase i have only had **** customer service. Its completely RIDICULOUS as to how these people work I don't know who is more useless the agents that answer when you phone or the people they report too. One thing I know is that the price lock department is definitely useless and can just as well be s****ped from the company. I was suppose to get a call within 24-48 hours from them, that was on the 25th of May well its been 17 working days, this is *** !!!! They offered me a new deal of R799 for a year or 2 but guess what Im still being charged R965 + but nobody has contacted me or even tried to resolve this account issue. Seems like everything gets sweeped under the carpet, no wonder these cakes are losing so much clients!! Someone needs to contact me URGENTLY and they need to pull all recordings of my conversations with these useless people I have been dealing with, FS DO YOUR GUYS JOBS as you only ripping people off!!!!!
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Im sure yes, wonder how long it will take you to get back to me !!!!!!!!!!!!!!
Im sure yes, wonder how long it will take you to get back to me !!!!!!!!!!!!!!
Please accept our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had. MultiChoice’s mission is to always strive towards providing a service of world-class standards, and thus your recent unsatisfactory experience is regarded with all seriousness.
Kindly note, as per telecom, your account has been rectified and reconciled. Based on the credit available, nothing was deducted on the 26th of June and your account still has a credit of R 291.00.
Should you wish to engage any further regarding this or any other matter, please do not hesitate to get in touch with us on any of the below platforms;
LiveChat on the DStv App
Chat to us on Facebook and Twitter
Email ***
Kind regards,
Dstv: Hello Peter Team
Best regards,
Please accept our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had. MultiChoice’s mission is to always strive towards providing a service of world-class standards, and thus your recent unsatisfactory experience is regarded with all seriousness.
Kindly note, as per telecom, your account has been rectified and reconciled. Based on the credit available, nothing was deducted on the 26th of June and your account still has a credit of R 291.00.
Should you wish to engage any further regarding this or any other matter, please do not hesitate to get in touch with us on any of the below platforms;
LiveChat on the DStv App
Chat to us on Facebook and Twitter
Email ***
Kind regards,
Dstv: Hello Peter Team
Best regards,
