DS
Debbie S
1 reviews | Active since Nov 2021
07 Sept 2023, 14:48
Bul**** by consultant
I have been a customer of DSTV for over 30 years and I have to be completely honest it is getting harder and harder to remain a client.
Today I received a call offering me an upgrade of my decoder. I said that I would not be interested in committing to an increased cost at the moment as the cost of living is ridiculously high at the moment.
To my amazement the consultant then asked me if I am working and do, I not have a monthly income???? What does that have to do with anything.
I politely declined the offer for the upgrade, I don't then need to be interrogated about my how I earn a living.
Surely existing clients do not have to be bul**** into "specials"...... I am disgusted and most unhappy with DSTV!!!!
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Replies (1)
DStv (MultiChoice)'s replyOfficial
07 Sept 2023, 15:03Hi Debbie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply07 Sept 2023, 15:03
Official
Hi Debbie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,