AK
Andaleen K

1 reviews | Active since Nov 2017

28 Nov 2017, 07:28

Bucket List top 100 movies channel 109

Dstv seems to think all viewers sit in front of the tv the whole day to wait for the announcement of the top 10 movies. No, we dont. We need to know in advance which movies will be aired so we can programme to record them. At this point, the programme info only shows Movie 9, Movie 8, etc. I think this is extremely poor final execution of something that started out as a very good idea. Your top 10 could and should have been announced a week or so ago already. I have now missed the opportunity to record movies I would have liked to have on my Explora indefinitely, since the repeats of the top 10 are very limited. I have now lost interest in this pop-up channel, as I am sure many other viewers have. As it stands, your communication with viewers is mostly poor, and it is extremely hard to find information on programmes and movies that air, the EPG is the only way. If this is not accurate or updated, viewers lose out. I am extremely disappointed in the way this was handled.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Nov 2017, 08:28
Official

Dear Andaleen

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team