1 reviews | Active since May 2016

17 May 2016, 16:20

Bruce Dlamini call centre agent

<p>Hi </p> <p>I made a mistake on your customer satisfaction survey after Bruce Dlamini assisted me. The call happen today around 17:25. I thought pressing 1 ( I pressed 1 on everything ) was highly satisfied but I just realised it isn't. I really feel bad because Bruce gave me a great service. How do I rectify this? </p>

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 May 2016, 08:04
Official

Dear Mags Shivanda

Thank you for the positive feedback, it has been referred to management for acknowledgment.

Regards

Elna

Best regards,