FK
Felicia K

1 reviews | Active since Nov 2019

13 Nov 2019, 13:05

Broadcasters should know how terrible is dstv service

DSTV customer care agent are so useless, I spoke to sasha, portia and worse lerato who kept me on the line for 35 minutes and ended up dropping my call, My issues its not rectified, ive been told that my account its in arrears i mean i did deactivate it 3 months back how possible for it to be in arrears, pathetic service, lerato cannot vie a pdf form? like really such big company without the pdf program.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Nov 2019, 09:06
Official
Hi Felicia Ka Nkosi,
 We acknowledge that we have received your complaint, and we are attending to it. As soon as we have feedback we will revert back to you by email or telephone. 

Kind regards 

DStv Help Team