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TL
Tebogo L

1 reviews | Active since Dec 2009

01 Aug 2018, 16:08

bridge of contract

On the 22nd of June 2018 I received a phone call from Zinhle promising me a new price lock contract of about R870 per month for the next 2 years starting on the 26th of July 2018. Now come the 26th nothing happens the contract does not kick in and no one is willing to give me any answers and the arrogance of DSTV is they keep on promising me that they will call me and explain to me what happen, but it’s been a week now. I need answers on what happened to that contract or was it false advertising...? The Ref NO: ********** 61I255

0
Replies (4)
DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Aug 2018, 20:48
Official

Dear Tebogo

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

TL
Tebogo L's update22 Aug 2018, 16:25
Reviewer Update
Dear DSTV My query has not been resolved and I feel like i'm being treated like an idiot and if you think hellpeter is my last resort you have another thing coming. I am not going to let this laying down believe you me, I want my account to be CREDITED by end of this Month.
TL
Tebogo L's update22 Aug 2018, 16:34
Reviewer Update
I have receive an sms showing me R829 will be deducted this Month and I called your call center and that amount you are mentioning of R779 Mr. Rupert is none existent which means my query has not been resolved and once again I'll be over debited...!!
TL
Tebogo L's update31 Aug 2018, 08:47
Reviewer Update
Hi Rupert I'm not satisfy with the end result of the above query, I have been honoring my contract since 2009 i'm asking DSTV to honer theirs with me which we entered with in July 2018.