Bridge of contract

<p>I signed up for the price lock R539, When i took it out I didnt pay the full amount because of the date i canceled the previous plan the next month i contacted them to change my debit order date to the 25th they didnt deduct the correct amount the deducted less than the premium i than contacted to find out why they deducted that amount they said because that was the only amount outstanding. the next month the deducted over the premium amount and i reversed it as they didnt contact me to advice me that they will be deducting more than the contract amount they told me they do not contact clients to tell them about the deductions. I told the consultant that i did not give them to go into my account and deduct whatever amount the feel they need to consult with the clients first before deducting. I logged a hellopeter complaint and i made a payment arrangement this arrangement was not met as they didnt deduct the agreed amount again. I reversed the amount and blocked the debit order. I have send emails to discuss the payment arrangement but everytime they deduct they dont deduct the agreed amount i stopped the debit order and payed my premium amount as i was waiting for someone from DSTV to call me but no one bothered to call me until i received a call today from a debt collecting company.</p> <p> </p> <p>YOU HAVE BRIDGED A CONTRACT I SIGNED UP FOR A PRICE LOCK I CONTACTED YOU TO FIND OUT WHY YOU DEDUCTED THE AMOUNT YOU DID THE FIRST TIME AND I WAS TOLD THAT MY ACCOUNT IS UP TO DAY I HAVE MADE ARRANGEMENTS BUT YOU NEVER STUCK WITH THE PAYMENT ARRANGEMENT I WILL TAKE THIS TO THE OMBUDSMAN THIS IS A MISTAKE YOUR COMPANY MADE AND NOT ME. I HOPE ALL YOUR CALLS ARE RECORDED BECAUSE I WILL NOT STAND FOR THIS. FIX THE PROBLEM AT THE ROOT BECAUSE AS PER THE LAW I SHOULD NOT EVEN BE LIABLE TO PAY IT AS I DID NOT MAKE THE MISTAKE AND I DID CALL TO FIND OUT WHY AND I WAS TOLD THAT MY ACCOUNT WAS UP TO DATE</p>