Breach of contract (**** adverti*****t)

I purchased a DSTV explore on the 24 months price lock, the decoder was delivered on the 22nd of March 2018. I was told it takes 2/3 days for installation but the installation should be completed within two weeks. After numerous calls to their *********** call center and I even had the privilege of speaking with the supervisor I’m still awaiting for the installation. But conveniently I received a sms on the 31st of March 2018 confirming my activation was successfully.

This company provide the worst service. Their staff is *********** and unable to even type an address even after spelling each letter. They still manage to type the wrong address twice.

So does DSTV intent to debt my bank account for a service I didn’t receive, breach of contract. The last time I checked the contractual agreement was not satisfied by DSTV, but you expect your money. You wish!! Pathetic service! I don’t recommend anyone to purchase their products.