SI
Stuart I

1 reviews | Active since Dec 2010

21 Mar 2016, 12:35

Breach Of contract

Dear Multichoice,<br> You are in breach of contract with your catch up. The endless problems of content not pulling through, express from the US not arriving in the 24 hour period as advertised.<br> Your CEO & Exco need to be sued for breach of contract. I have paid my contract a year in advance and expect the service to be provided yet you fail to deliver. You are still advertising the explora with the GREAT catch up feature that does not work correctly and yet your share holders are happy to increase the monthly fees. You are false advertising your defective product and I will be going to the Consumer Council regarding this false advertising. You endless excuses that your tech department is working so hard to fix the problem is equally unacceptable. They have been fixing it for months.You had my money long before my contract ended and the new one kicked in and had the interest on my money yet your service is nothing less than pathetic. One can see how bad your company is run from the CEO down and yet Multichoice is not fazed by this. Get your house in order and get this issue fixed. Just because you have a large number of subscribers does not mean you treat us like dirt. Enough is Enough

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