JW
Jannie W
1 reviews | Active since Oct 2013
24 Nov 2015, 14:17
Breach of contract
1. I cannot get a statement out of MultiChoice.<br> 2. Due to their incomplete system I was forced to open a alleged holiday account.<br> 3. Since 20.10.2015 (the inception date of the \holiday home account") I was three times wrongful disconnected.<br> 4. Today I was informed that my \""holiday home account\"" started with an amount in arrears. What a mess.<br> 5. Although my \""holiday home account\"" is in credit I am disconnected !!<br> <br> What do you suggest one do with this Big Brother ?"""
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DStv (MultiChoice)'s replyOfficial
25 Nov 2015, 12:56Hello JanniedeWit,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply25 Nov 2015, 12:56
Official
Hello JanniedeWit,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team