SJ
Salome J

1 reviews | Active since May 2011

03 Jan 2018, 16:27

Breach of Contract

After having issues with our 24mnth contract that expired, we signed a new one with DSTV and yet again they just debit whatever they feel like. I have now cancelled my debit order and to date after sending a mail due to the fact that there is no statement available for my perusal, I am not getting any feedback.

0
Replies (5)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Jan 2018, 08:39
Official

Dear Salome

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Jan 2018, 09:27
Official

Morning Salome,

It was a pleasure speaking to you :-). Kindly be aware that we will call you back around 11:00 as per our agreement.

Regards

Kagiso

DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Jan 2018, 09:27
Official

Morning Salome,

It was a pleasure speaking to you :-). Kindly be aware that we will call you back around 11:00 as per our agreement.

Regards

Kagiso

DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Jan 2018, 09:27
Official

Morning Salome,

It was a pleasure speaking to you :-). Kindly be aware that we will call you back around 11:00 as per our agreement.

Regards

Kagiso

SJ
Salome J's update28 Feb 2018, 15:55
Reviewer Update
And once again Multichoice failed to respond to my complaint. Now I have legal grounds to cancel this contract with your company.