Boxoffice....where you pay for something and get nothing

<p>On Sunday 11 Dec 2016 I tried to rent the movie Bad moms from Box office. Got a confirmation sms that it would be ready in 5 minutes.....10 Minutes later still nothing. Then tried a 2nd and third time with the same results. Next I tried the link in the sms twice....guess what....again no luck with this. Last resort tried phoning the call centre and not once but twice entered my ID and I was told that my ID number is not linked and then call cut-off.....the third time I just kept on the line in the hope that it would transfer me and again the line just dropped. In the hope that for some weird reason the movie might be there the next day......to my sadness it was not.</p> <p> </p> <p>Looked at my account and was billed for it, I then phoned the call centre and was told that they could do nothing for me....REALLY?????? So bottom line is I will never use this service again....not even showmax ( it belongs to DSTV anyway) ...good old fashion Video Town rentals....if the movie does not work they will at least refund you or let you pick something else.....REALLY ,REALLY Disappointed</p>