Boxoffice ****
Paid for the movie Griekwastad last night and right after paying you get an error " Oops, something went wrong" Try again...Well if you try again you must pay again...No anwering any calls on the customer care line, and no replies on emails...I want my money back or want to watch the movie. R25 isn't much but how many South-Africans R25s are DSTV taking without refund???
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
09 May 2020, 16:06Hi Mandi Van Der Mescht,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply09 May 2020, 16:06
Official
Hi Mandi Van Der Mescht,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
09 May 2020, 16:40Hi Mandi Van Der Mescht,
We have tried to contact you on ***) to no avail.
We are unable to access your DStv account at all. Kindly reply privately with your account details ID number or MultiChoice customer number so that we can assist accordingly.
Alternatively, use our various methods of correspondence to communicate with us, you may use the Live Chat service, Facebook and Twitter.
Kindly use this link https://now.dstv.com and at the bottom right select Live Chat.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
We have tried to contact you on ***) to no avail.
We are unable to access your DStv account at all. Kindly reply privately with your account details ID number or MultiChoice customer number so that we can assist accordingly.
Alternatively, use our various methods of correspondence to communicate with us, you may use the Live Chat service, Facebook and Twitter.
Kindly use this link https://now.dstv.com and at the bottom right select Live Chat.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
Best regards,
DStv (MultiChoice)'s reply09 May 2020, 16:40
Official
Hi Mandi Van Der Mescht,
We have tried to contact you on ***) to no avail.
We are unable to access your DStv account at all. Kindly reply privately with your account details ID number or MultiChoice customer number so that we can assist accordingly.
Alternatively, use our various methods of correspondence to communicate with us, you may use the Live Chat service, Facebook and Twitter.
Kindly use this link https://now.dstv.com and at the bottom right select Live Chat.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
We have tried to contact you on ***) to no avail.
We are unable to access your DStv account at all. Kindly reply privately with your account details ID number or MultiChoice customer number so that we can assist accordingly.
Alternatively, use our various methods of correspondence to communicate with us, you may use the Live Chat service, Facebook and Twitter.
Kindly use this link https://now.dstv.com and at the bottom right select Live Chat.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
Best regards,