1 reviews | Active since Dec 2016

24 Dec 2016, 22:16

Boxoffice rental problems

<p>So we decide to rent a movie from boxoffice we sms the code to the number but nothing happens so we try again and again nothing happens so we tried contacting them, tried their suggestions when they decide to contact us back, and still the problem persist. This is pathetic.</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Dec 2016, 07:04
Official

Dear Gerrie Maritz

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Enquiries team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Dec 2016, 09:17
Official

Good day Mr Maritz

Thank you for taking our call today.

As discussed, please try an alternative method to rent from BoxOffice which is bo.dstv.com. You will be required to fill in the rental code, your cell phone number and to press the submit button.

You should have the movie available to view within five minutes.

Should the problem persist, please press and hold the reset button at the front panel of your decoder.

This will allow the decoder to scan and once done, the movie will be available for viewing.

Please do contact us should you require any further assistance.

Best regards

Dinah

Best regards,