GW
Gary W

1 reviews | Active since Mar 2009

11 Nov 2015, 12:35

Boxoffice refund

I was billed 3 times for one movie on 16/10/15, and still waiting for a refund.Called your Boxoffice twice, and it has been a week and a half.<br> <br> Your movie renting system is *******! Please refund me in full for waiting so long!!!!!

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Nov 2015, 08:45
Official
Hello Greg66,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

Best regards,