Boxoffice problems

<p>I had a problem with my smartcard and they exchanged my decoder and smartcard at multichoice. When I tried to rent a movie nothing happened. I phoned them twice now and both times I was told that it is atechnical problem on their side and the technical dept will phone me back. Its been 3 weeks now, still no call and no boxoffice. I see that I was charged for the movies that I never received. Really this is pathetic if you take in concideration the amount that I pay every month.</p>