Boxoffice over charge
Am so angry multichoice is charging me twice for renting a movie, when ever I rent 1 movie R70 is added on my bill, but the Consultants at the call center they can only see R35, where is my money going. Am not happy and I cant keep funding multichoice. When you call they cant do anything about that they keep escalating with no resolution to the query.
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
27 Jan 2020, 10:04Hi Gomotsegang M,
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team.
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team.
DStv (MultiChoice)'s reply27 Jan 2020, 10:04
Official
Hi Gomotsegang M,
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team.
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team.
DStv (MultiChoice)'s replyOfficial
27 Jan 2020, 11:45Hi Gomotsegang Gomo Mositi
Our records indicate that you rented “Angel Has Fallen” on the 22\01\2020 and you were only charged R35.00.
The current quote reflects as R974.00, however, this amount is incorrect because only rented a single movie. The correct quote will be updated 5 days prior to your payment date.
.
Kind regards
Ntando Bakubaku
Our records indicate that you rented “Angel Has Fallen” on the 22\01\2020 and you were only charged R35.00.
The current quote reflects as R974.00, however, this amount is incorrect because only rented a single movie. The correct quote will be updated 5 days prior to your payment date.
.
Kind regards
Ntando Bakubaku
DStv (MultiChoice)'s reply27 Jan 2020, 11:45
Official
Hi Gomotsegang Gomo Mositi
Our records indicate that you rented “Angel Has Fallen” on the 22\01\2020 and you were only charged R35.00.
The current quote reflects as R974.00, however, this amount is incorrect because only rented a single movie. The correct quote will be updated 5 days prior to your payment date.
.
Kind regards
Ntando Bakubaku
Our records indicate that you rented “Angel Has Fallen” on the 22\01\2020 and you were only charged R35.00.
The current quote reflects as R974.00, however, this amount is incorrect because only rented a single movie. The correct quote will be updated 5 days prior to your payment date.
.
Kind regards
Ntando Bakubaku