BoxOffice lousy service-5weeks and still not resolved!!
<p>BoxOffice does not give me an option to watch successfully rented movies, including those rented via the customer care line. This has been the case for a few days short of 5weeks. During this period i have called Dstv Multichoice four times, each call longer than 20mins. All my calls have been in vain, as my issue has not been resolved. I resorted to Dstv's facebook page, where i had a lengthy correspondence with them over two days and after a week since the last correspondence, nothing has been done.</p> <p> </p> <p>I am being charged for the rented movies i cannot watch and even though i have asked numerous times for these charges to be reversed, they haven't. </p> <p> </p> <p>This is a service I pay for, but it isn't made available to me. Dstv has been useless in resolving this matter. I would like to find out if there is any legal action i can take for breach of contract and the costs incurred on my account for rented movies i have not been able to watch and made them aware of each.</p> <p> </p> <p>BoxOffice is my biggest annoyance, not forgetting all movies sometimes being wiped off and not having any movie to rent, in comparison to Catch Up deleting all options as well, then slowly bringing them back over a number of days with missing episodes. Lately having the latest episode of Pitch (on Catch Up) starting off well, but halfway plays the previous episode.</p> <p> </p> <p>Dstv's episode is really appalling!!! I need a resolution and movie rental costs reversed ASAP!!</p> <p> </p> <p>Furious </p> <p>Nej Rams</p>
Dear Nej
We acknowledge receiving your query. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Dear Nej
We acknowledge receiving your query. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
