1 reviews | Active since Apr 2021
Boxoffice is another DSTV ****.......
So DSTV...... I understand why so many are disconnecting this service....
Our first experience was where they added Disney Channel....... they removed this service yet we paid..... we were told we would get a refund on this but till today NOTHING...... They could not prove that we signed up.
Now they are double charging me R45 on account for DSTV ( This shold be R40??? And then you charged my credit card also...... SO I PAID R85 to watch a movie........ ONLY PROBLEM IS THAT I AM UNABLE TO WATCH THIS MOVIE (WONKA)...... They keep on telling me on their side they can see it...... Problem is that my side (THE PAYING CLIENT)....... I cannot view the movie.....
Spoke to the call center and all I'm getting is eish........
NEVER TRUST BOXOFFICE AS THIS IS A DSTV ****!!!!!!
Chumesa I am still waiting for your call as the Supervisor....……. Zumenati at the call centre tried to assist but hellas could not do anything to assist.....
That's to say if these are even their real names.....
Avoid any extras from DSTV....... AND check your account every month. They cannot be trusted.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
Thanks so much for sorting out all of my issues Makamohelo. You are a rockstar!!!
Thanks so much for sorting out all of my issues Makamohelo. You are a rockstar!!!
Thank you for taking the time out to inform us about the great service you received from Makamohelo. As we continue to improve our service offering, feedback like yours is extremely valuable. Thank you for the positive feedback.
Kind regards,
DStv: Hello Peter Team
Best regards,
Thank you for taking the time out to inform us about the great service you received from Makamohelo. As we continue to improve our service offering, feedback like yours is extremely valuable. Thank you for the positive feedback.
Kind regards,
DStv: Hello Peter Team
Best regards,
Thank you for taking my call, once again I do apologise for any inconvenience caused on your side. I have credited your mother's DStv account for both Box Office rentals (R 45 + R 40) and R 99, 17 for Disney plus charged on the 6th April 2023. The Box Office rental issue has been escalated further. As advised as well I will assist with changing the account from Mr K Moller to your mother's name. Please forward her ID copy and your dad's death certificate to ***.
Kind regards,
Makamohelo
Best regards,
Thank you for taking my call, once again I do apologise for any inconvenience caused on your side. I have credited your mother's DStv account for both Box Office rentals (R 45 + R 40) and R 99, 17 for Disney plus charged on the 6th April 2023. The Box Office rental issue has been escalated further. As advised as well I will assist with changing the account from Mr K Moller to your mother's name. Please forward her ID copy and your dad's death certificate to ***.
Kind regards,
Makamohelo
Best regards,