lN
louisa N

1 reviews | Active since Jun 2017

04 Jun 2017, 18:38

boxoffice is ****

<p>good day </p> <p> </p> <p>im trying for more than 5weeks to rent a movie on boxoffice. i phoned the call centre many times without success. ihad technicans at my place without success. i use alot of airtime on them wasted. just for the same problem to still be a problem. no one gets back to you or phone you back. i send a few emails no one care. my account is paid up to date but i do not get service.....</p>

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Jun 2017, 08:27
Official

Dear Louisa

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv Hello Peter team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Jun 2017, 15:44
Official

Good day Louisa

We could not get hold of you today and discuss your query telephonically.

Our records indicate that your query has been escalated to the BoxOffice technical team. We will follow up in this regard and update you.

Thank you for your time and patience.

Kind regards

Dinah

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Jun 2017, 15:44
Official

Good day Louisa

As per our telephonic discussion, your query is now resolved.

You can now rent from BoxOffice.

Please feel free to contact us if you require any further assistance.

Kind regards

Dinah

Best regards,