1 reviews | Active since Dec 2016
BoxOffice Dilemma
<p>We often have problems with our BoxOffice when switching between our home and holiday house explora. After deactivating the home and activating our holiday explora we yet again encounter problems when trying to rent a movie from BoxOffice. If we sms the rental code we receive reply that the smartcard isn't registered. If we try to sms the smart card number to register it we receive a reply that they are having technical difficulties. If we try to register through bo.dstv.com we receive the exact same reply. And attemting to find answers through their website leads only to frustration. Each time we have to rectify this problem by calling and ironically they tell us we are able to fix this problem ourselves through the website! </p>
Dear Edmund Wessels
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Best regards,
Dear Edmund Wessels
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Best regards,
Dear Edmund Wessels
Please accept our apologies regarding the Box-Office error you're experiencing.
We have referred your query to the Box-Office technical department for further assistance. They are busy working on getting the error resolved as quickly as possible.
We will give feedback as soon as more information becomes available.
Regards
Elna
Best regards,
Dear Edmund Wessels
Please accept our apologies regarding the Box-Office error you're experiencing.
We have referred your query to the Box-Office technical department for further assistance. They are busy working on getting the error resolved as quickly as possible.
We will give feedback as soon as more information becomes available.
Regards
Elna
Best regards,
We were contacted later during the day by dstv and told that their technical department would address the problem but only the following day. There has been no word from their technical department regarding this fault nor if they have even attempted to address the problem.
We were contacted later during the day by dstv and told that their technical department would address the problem but only the following day. There has been no word from their technical department regarding this fault nor if they have even attempted to address the problem.
Dear Edmund Wessels
Thank for your patience while we were resolving your query.
As per our telephone conversation, the problem has been resolved.
Once again apologies for the inconvenience caused.
Regards
Elna
Best regards,
Dear Edmund Wessels
Thank for your patience while we were resolving your query.
As per our telephone conversation, the problem has been resolved.
Once again apologies for the inconvenience caused.
Regards
Elna
Best regards,