BoxOffice Account

I used boxoffice website in July 2015, over a weekend, to transfer, using the PayU system on the website, to transfer R120 into my account. They money did not reflect in my account. I tried to rent movie then by paying with credit card, for i thought that because it was a Saturday, that is why the money did not immediately reflect in account. Well, i tried to rent movie twice, paid R30 twice from my credit card, but no movie was available for renting. I phoned them they said that their system was faulty. I phoned on Monday, and consultant was not helpful and said they dont know when i will receive my credit. After a couple of emails and phone calls, i received R30 credit, i am still R150 short. We are now in November and i received no replies on my emails and consultants has put the phone down in my ear. This is a real ripoff!! And *****ing!