BoxOffice

Where do I start? Last weekend I rented the movie Get Hard on BoxOffice, receiving a message shortly after that my smartcard is not registered for BoxOffice, after renting many movies before. I SMSd the number to 37569. No response! I then phoned the Call Centre, holding on for an half an hour, the Consultant cannot find the problem. She even helped renting over the phone. No luck. I phoned the Call Centre probably 6 times already, spoke to different Consultants and still I cannot rent the movie. Last night I was holding on for 40 minutes, come on, is this fair? And the best of all, my account is billed for R90.00 and didn't see one movie. What should I do?<br> <br> The best was the one Consultant said I must go to Playlist to find my movie???<br> <br> I cannot keep on phoning Multichoice Call Centre, holding on and no one can assist me. You can look on my profile, I did phone a couple of times.<br> <br> Please assist ASAP and correct my account. This is an URGENT matter! I am paying a lot for the service and don't receive any service! To phone the Call Centre does not help.<br> <br> Prior I could rent movies, and now I cannot, and I am being billed!