1 reviews | Active since Dec 2014
Box office sucks
Spent over an hour trying to rent a movie. Eventually called customer service and was on hold for 25 minutes to no avail.
An hour and a half of my friday night is wasted as well as 25 minutes of airtime. Thanks dstv box office.
Dear Morne
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Morne
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Morne
We apologize for any inconvenience caused.
Please check your signal strength and picture quality. It should be at least 90% and above in order for you to get Catch Up titles, Box Office movies and clear picture on Live TV. If it happens that you are getting an error E48-32 on some channels, this could be either a hardware fault with your decoder or installation (as such, it could affect the flow of Box Office movies on your decoder).
If this is the case you will need to take your decoder in for testing at your nearest DStv service centre. Testing is free.
Regards
Elna (DStv: Hello Peter Complaints)
Best regards,
Dear Morne
We apologize for any inconvenience caused.
Please check your signal strength and picture quality. It should be at least 90% and above in order for you to get Catch Up titles, Box Office movies and clear picture on Live TV. If it happens that you are getting an error E48-32 on some channels, this could be either a hardware fault with your decoder or installation (as such, it could affect the flow of Box Office movies on your decoder).
If this is the case you will need to take your decoder in for testing at your nearest DStv service centre. Testing is free.
Regards
Elna (DStv: Hello Peter Complaints)
Best regards,