Box office sms not working

Good day <br> <br> <br> I trust that this email finds you well.<br> <br> <br> This is the first and last time that i am sending e mail to multichoice of their pathetic service.<br> <br> <br> I have box office account and have has problems renting movies from the box office account i have been made promises that this will be resolved. Guess what this is not and this is been going on for some time. <br> <br> This is frustrating as the cost of a rental is not 30.00 rand it is much more with the calls that i have to make to your call center. I understand that the staff has jobs to do i will confirm my id no when i call in especially for box office this is a service that is there for my convenience not frustration and that is what this has been for some time now . <br> <br> Listed times below i have called in and before that as well <br> <br> 1. 21/03/2016 time 13:08 box office not working<br> 2. 22/03/2016 time 17:29 box office not working<br> 3. 01/04/2016 time 20:51 box office not working<br> 4. 03/04/2016 time 12:29 box office not working <br> <br> Now you tell me when are you planning to resolve my issue as this i very frustrating for me and i do not want feedback from and agent i want feedback from somebody in charge and while i am at th