Box Office ****
The Box Office special of 4 free movies, one a week, until end June '20 is a ****! I have made numerous calls to MultiChoice over the past few weeks for clarification regarding the movie offer. They told me to rent and that I my a/c would be credited. I now find out, that there were certain conditions I needed to fulfill to be eligible. "They" were not able to give me any details. I received this offer via email on 19 May and no T&C's were attached. I rented 4 movies and must now pay for 3.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
29 Jun 2020, 17:16Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply29 Jun 2020, 17:16
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
29 Jun 2020, 20:06Hi Rolf B,
Kindly accept our apology that the Box Office was not credited as per the offer that was sent to you.
We have reversed the charges for the amount that you were billed when you rented. The account has a credit of R25.00 that is available.
We hope you accept our apology for the inconvenience caused.
Kind regards
DStv: Hello Peter Team
Kindly accept our apology that the Box Office was not credited as per the offer that was sent to you.
We have reversed the charges for the amount that you were billed when you rented. The account has a credit of R25.00 that is available.
We hope you accept our apology for the inconvenience caused.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply29 Jun 2020, 20:06
Official
Hi Rolf B,
Kindly accept our apology that the Box Office was not credited as per the offer that was sent to you.
We have reversed the charges for the amount that you were billed when you rented. The account has a credit of R25.00 that is available.
We hope you accept our apology for the inconvenience caused.
Kind regards
DStv: Hello Peter Team
Kindly accept our apology that the Box Office was not credited as per the offer that was sent to you.
We have reversed the charges for the amount that you were billed when you rented. The account has a credit of R25.00 that is available.
We hope you accept our apology for the inconvenience caused.
Kind regards
DStv: Hello Peter Team
Best regards,
's updateReviewer Update
30 Jun 2020, 11:11Hi DStv Hello Peter Team,
I accept your apology. Thank you!
Within 4 hours of my chirp it was sorted! Now that is what I call good service. 5 stars!
If all my dealings with you are as efficient and friendly as this was, it will be a pleasure dealing with you going forward. Thanks!
I accept your apology. Thank you!
Within 4 hours of my chirp it was sorted! Now that is what I call good service. 5 stars!
If all my dealings with you are as efficient and friendly as this was, it will be a pleasure dealing with you going forward. Thanks!
's update30 Jun 2020, 11:11
Reviewer Update
Hi DStv Hello Peter Team,
I accept your apology. Thank you!
Within 4 hours of my chirp it was sorted! Now that is what I call good service. 5 stars!
If all my dealings with you are as efficient and friendly as this was, it will be a pleasure dealing with you going forward. Thanks!
I accept your apology. Thank you!
Within 4 hours of my chirp it was sorted! Now that is what I call good service. 5 stars!
If all my dealings with you are as efficient and friendly as this was, it will be a pleasure dealing with you going forward. Thanks!