MVDM
Melanie Van Der Merwe
1 reviews | Active since Aug 2019
09 May 2022, 13:00
Box office rentals
I can't rent any movies on Box office. I have phoned and phoned and all I get is that the issue will be escalated. I just phoned again, spent 13 minutes on a call for the agent to tell me she cannot find my account and asking if I actually have an account?? Honestly the most pathetic service. Not even sure if I'm being charged for all these movies that never pull through
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
09 May 2022, 13:08Hi Melanie ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply09 May 2022, 13:08
Official
Hi Melanie ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
MVDM
Melanie Van Der Merwe's updateReviewer Update
11 May 2022, 19:33Obviously it's not a priority as the issue still continues
MVDM
Melanie Van Der Merwe's update11 May 2022, 19:33
Reviewer Update
Obviously it's not a priority as the issue still continues