EO
Ernest O
1 reviews | Active since Jan 2020
21 May 2020, 09:34
Box Office Rental
I called several times to the multichoice call centre so they can fix my box office and here is my problem:
I rent movies to watch but I am not able watch it cause it's not available and they charge every time I rent.
I called the call centre and spoke to Micheal he tried everything: Factory Reset, Decoder Reset, Settings everywhere without any success please assist.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
21 May 2020, 09:49Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply21 May 2020, 09:49
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
EO
Ernest O's updateReviewer Update
22 May 2020, 17:04Dstv (Multichoice) My problem is still not sorted I was at your agent stores today 22 May 2020 at 0900 am this morning. I was told my Box Office account was inactive and I should go back home wait for at least 3 hours it is 17h05 now I am still waiting, problem not solved
EO
Ernest O's update22 May 2020, 17:04
Reviewer Update
Dstv (Multichoice) My problem is still not sorted I was at your agent stores today 22 May 2020 at 0900 am this morning. I was told my Box Office account was inactive and I should go back home wait for at least 3 hours it is 17h05 now I am still waiting, problem not solved