Box Office problem
<p>I have been trying to rent Moonlight since last weekend. I have called your call center three times and even spoke to you manager to resolve the matter. You have escalated my problem three Times. Three times they told me I would get a call the next day. Three times I never received that call.</p> <p> </p> <p>Why do I pay for something I can't use?</p>
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
08 May 2017, 08:37Dear Boitumelo
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Hello Peter team
Best regards,
DStv (MultiChoice)'s reply08 May 2017, 08:37
Official
Dear Boitumelo
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Hello Peter team
Best regards,
DStv (MultiChoice)'s replyOfficial
08 May 2017, 16:50Good day Boitumelo Kgosana
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you experienced in this regard.
We tried to contact you to assist you with your Box office problem without any successes.
Please be advised that we currently investigating your concerns. Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again, please accept our sincerest apologies for any inconvenience you have experienced in this regard.
Kind regards
Rupert
Best regards,
DStv (MultiChoice)'s reply08 May 2017, 16:50
Official
Good day Boitumelo Kgosana
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you experienced in this regard.
We tried to contact you to assist you with your Box office problem without any successes.
Please be advised that we currently investigating your concerns. Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again, please accept our sincerest apologies for any inconvenience you have experienced in this regard.
Kind regards
Rupert
Best regards,