1 reviews | Active since Aug 2016
Box office on DSTV explora
<p>I recently upgraded to an Explora - what a mistake - I have been battling for the last 2 weeks to watch movies on box office.the titles of the movies down load but when I try to rent the movie I receive an sms saying that the movie has been rented successfully and my R35 is taken but I am unable to watch the movie. an installer has checked my installation and it is 100%. i have swopped decoders and smart LNB but still no joy. I have spent huge amounts on phone calls to their help centre without any luck. the service and backup that I have received from multi choice is pathetic.</p>
Dear Gerry Brits
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Best regards,
Dear Gerry Brits
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Best regards,
Dear Gerry Brits
Your enquiry has been referred to our technical department for further assistance. We will provide feedback as soon as more information becomes available.
Regards
Elna
Best regards,
Dear Gerry Brits
Your enquiry has been referred to our technical department for further assistance. We will provide feedback as soon as more information becomes available.
Regards
Elna
Best regards,
It is a day later and I am still sitting with the problem,nobody from DSTV has bothered to call me. !!!!!
It is a day later and I am still sitting with the problem,nobody from DSTV has bothered to call me. !!!!!
Dear Gerry Brits
Apologies for the delayed response. We tried contacting you today at 4:23 pm to discuss your query telephonically to no avail.
According to our records you were able to rent movies successfull recently. Should you still experience any problems with Box-Office, let us know so that we could look into it and assist further.
Regards
Elna
Best regards,
Dear Gerry Brits
Apologies for the delayed response. We tried contacting you today at 4:23 pm to discuss your query telephonically to no avail.
According to our records you were able to rent movies successfull recently. Should you still experience any problems with Box-Office, let us know so that we could look into it and assist further.
Regards
Elna
Best regards,