Box office not working

<p>YOu advertising this facility again and again - yet it doesnt work!! Tried last night 3 x and tried to call contact centre - the automated system is not user friendly at all as the menu options did not cater for BOX office not working - First fail - then after holding for 20 minutes call centre operator comes on the line and after explaining says she cannot help us - didnt have a clue what to do - DUH second fail so we decide we had someone *********** and try again - same story except we opt for techical services - the lady then says they are experiencing technical problems - SERIOUSLY - then update the message system or put out a message that says you got problems - to waste our time and money for a subscription that we pay for and that you advertise and then it doesnt work - pathetic to say the least! Rather give additional training and inform ALL call centre operators - so annoyed!!!!</p>