MK
Mandy K
1 reviews | Active since Nov 2017
20 Sept 2023, 16:56
Box office not working
2nd Hellopeter logged , no response and todate I’m still not able to watch Box office Thank you so much for YOUR SERVICE DSTV
Good day
I have spoken to 4 agents and to date my Box Office is not working. No trailer movies play or does it give you the option to rent. I don’t know how many times have I done troubleshooting with your *********** staff. I have even tried via chat,,, One agent even told me that I need to register, as I don’t have an account .. Every time when I call they re escalated the query to the technical department. Can someone take ownership and resolve this matter urgently!!!!!
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
20 Sept 2023, 16:58Hi Mandy,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply20 Sept 2023, 16:58
Official
Hi Mandy,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
MK
Mandy K's updateReviewer Update
22 Sept 2023, 05:29I’m going to loose my MARBLES… U can’t get box office working. Instead some stupid has increased my subscription… I’m on a flipping fix subscription, normally it R559 pm.. now it’s increased to R731 for what… My query is about box office.. why would you do changes on my subscription. Fix your mess. I will report this to the consumer office…
MK
Mandy K's update22 Sept 2023, 05:29
Reviewer Update
I’m going to loose my MARBLES… U can’t get box office working. Instead some stupid has increased my subscription… I’m on a flipping fix subscription, normally it R559 pm.. now it’s increased to R731 for what… My query is about box office.. why would you do changes on my subscription. Fix your mess. I will report this to the consumer office…
MK
Mandy K's updateReviewer Update
02 Oct 2023, 04:53I have asked to be called at four. So why I’m
I bring call .at 5.. clearly your staff don’t know how to schedule a outbound call
I bring call .at 5.. clearly your staff don’t know how to schedule a outbound call
MK
Mandy K's update02 Oct 2023, 04:53
Reviewer Update
I have asked to be called at four. So why I’m
I bring call .at 5.. clearly your staff don’t know how to schedule a outbound call
I bring call .at 5.. clearly your staff don’t know how to schedule a outbound call
MK
Mandy K's updateReviewer Update
03 Oct 2023, 10:58YOUR SERVICE IS PATHETIC, ALMOST ONE MONTH TO DATE NO ONE CAN RESOLVE MY BOX ISSUE PROBLEM....WHAT A JOKE
MK
Mandy K's update03 Oct 2023, 10:58
Reviewer Update
YOUR SERVICE IS PATHETIC, ALMOST ONE MONTH TO DATE NO ONE CAN RESOLVE MY BOX ISSUE PROBLEM....WHAT A JOKE