PS
Pieter S
1 reviews | Active since Jun 2015
07 Jun 2015, 18:35
Box Office not working!
So I decided to buy the Explora about 2 weeks ago.<br> <br> So last week we decide to rent a Box Office movie, like we have done many times before.<br> We have a Box Office account with R110.00 in at the moment, and we ALWAYS have money in it.<br> I got an error from the Explora stating that my Smartcard is not linked to Box Office, and I tried to register via sms, just to receive a sms back stating \ Apologies
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Replies (1)
DStv (MultiChoice)'s replyOfficial
10 Jun 2015, 14:45Hello pieterenilse,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We confirm that we have rectified the problem on your box office account.
You may go ahead and rent from Box Office and should you experience any difficulties, please advise us by return mail to *** and we will assist you accordingly.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We confirm that we have rectified the problem on your box office account.
You may go ahead and rent from Box Office and should you experience any difficulties, please advise us by return mail to *** and we will assist you accordingly.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
DStv (MultiChoice)'s reply10 Jun 2015, 14:45
Official
Hello pieterenilse,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We confirm that we have rectified the problem on your box office account.
You may go ahead and rent from Box Office and should you experience any difficulties, please advise us by return mail to *** and we will assist you accordingly.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We confirm that we have rectified the problem on your box office account.
You may go ahead and rent from Box Office and should you experience any difficulties, please advise us by return mail to *** and we will assist you accordingly.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert