CG
Christiaan G

1 reviews | Active since Dec 2014

25 May 2018, 17:11

Box office nightmare

Thank you . I can rent a movie again,but on the 19th May there was R44 deducted on my box office account. It was also a day I wanted to rent a movie but could not. So why was I charged. Did send Rupert an email about this issue but no response. Kindly rectify my balance on my Box Office account. Will you pay for something that you cannot use.

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply25 May 2018, 20:43
Official

Dear Tiaan

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply25 May 2018, 21:04
Official

Good day Tiaan

Thank you for contacting us.

According to our records, the credit balance in your BoxOffice account was transferred to the Price account.

There's no extra charges for the BoxOffice service besides for the movie rented on 24 May 2018.

Kind regards

Dinah

Best regards,