1 reviews | Active since Apr 2011
Box Office making me Angry
Hi, i have tried renting movie and on each they play then they just stop and not playing further<br> <br> This happened ending last year they told me to switch the cables and i did, then it was working fine, then it started again Home i tried renting a few times and every time it just stoped now over the weekend it happend with Divergent aswell, i am paying to watch this so called box office that sould make your life easier and instead i think it will be better just to start renting the dvd's again, at least then i get a refund or clean the cd to watch the movie.<br> <br> No where on my pvr is this happing only on box office, please sort it out.<br> <br> And then i still see u did not switch my payment that was deducted on Box office to my DSTV account. I also have phoned about that aswell
We do apologies for the inconvenience you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We currently investigating your technical problem on your Box office account .Your account have escalated your query to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
We do apologies for the inconvenience you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We currently investigating your technical problem on your Box office account .Your account have escalated your query to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert