Box office horror!!

<p>Can any body relate???!!!!!!!!! Or assist!!!!!</p> <p>I have been a member for a very long time now and when I upgraded to an explorer I have had problems with box office!! I have had the installer here a couple of times ( the sweetest guy) to check the settings, the dish and the signals.. recommended by dstv!!! And then when i phone them, telling them my problem over and over and over to different people form the call center every time, for the past 2 months now!! They still cant help!!!!!! Telling me they will exculate the problem and I'm still waiting.... I keep renting movies and I keep receiving messages that the " movie has been successfully rented..." and then nothing happens!!! I am tired of wasting so much money each month end for something I can't watch, my Cellphone account for each call I make (hours) speaking to the call center, dstv promising to refund me all the times I have tried renting a movie , still havent received anything and then having to pay the installer each time they come out!! This is pathetic and poor services!!!!!!!!!!!!!!!!!! Definitely going to cancel my contract!!!!!!!!!!!!!!</p>