PK
Precious K
1 reviews | Active since Feb 2012
17 Dec 2017, 09:57
Box office doesn't work
I have been having issues with being able to rent movies. I called the call center yesterday and was told it was escalated but still no feedback.
I have had the explorer contract for 3 months now and have never been able to rent a movie. No explanations or feedback as to why?!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
18 Dec 2017, 09:56Dear Precious
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply18 Dec 2017, 09:56
Official
Dear Precious
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
18 Dec 2017, 14:10Good Day Precious.
As per our telephonic conversation:
We will escalate to the IT department to ensure the technical glitch is resolved and you are able to rent Box Office movies.
We apologise for any inconvenience that may have been caused.
Kind Regards.
DStv HP Team.
Best regards,
DStv (MultiChoice)'s reply18 Dec 2017, 14:10
Official
Good Day Precious.
As per our telephonic conversation:
We will escalate to the IT department to ensure the technical glitch is resolved and you are able to rent Box Office movies.
We apologise for any inconvenience that may have been caused.
Kind Regards.
DStv HP Team.
Best regards,